Latest Virtual Assistant Resume Examples [Updated 2024]

Andrew Giles

Virtual Assistant

743 Xyz Abc Road.

Chicago, IL – xxxxx

Email: email@example.com | Home: xxx-xxx-xxxx | Mobile: xxx-xxx-xxxx

Professional Summary

A dynamic, reliable, and energetic Virtual Assistant with 10+ years of experience in supporting roles. I am more experienced in workflow optimization, email/calendar management, and support for teams in different time zones.

Work Experience

1) Virtual Assistant

[Company Name] – Fort Lauderdale, FL

January 2018 to Present

• Customize position for the needs of the client.
• Act as a Liaison for clients.
• Organize schedules of clients.
• Assist clients with Social Media advertising as needed.
• Educated customers on new company products, and promotions, via one on one interactions.
• We interacted directly with customers, implementing Company’s mission for the customer’s experience.

2) Server

[Company Name]- Coral Springs, FL

July 2018 to April 2019

• Continuously remained knowledgeable on new company products, policies, and promotion methods.
• Utilized company-specific scripts to market products and interact with customers.
• Worked to solidify customer relationships through Customer Service, as outlined in Company’s mission statement.
• Successfully assisted new employees, creating a solid team environment and an efficient worker.
• Cashed out customers on register, ensuring efficient transactions and a balanced cash drawer, utilizing coupons, activating gift cards, and advertising membership
• Flat serving, answering phones, greeting customers, and maintaining a clean/organized working area.

Educational Qualification

Associate of Arts in Graphic Design

XYZ University – Florida

May 2012 to April 2016

Skills and Strengths

• Professional teamwork and communication skills.
• Friendly and eager to help others learn and succeed.
• We are committed to professional standards of ethics, dress, and punctuality.
• Personal responsibility and devoted pride in work.

— References Available upon Request —

Virtual Assistant

Location – Pembroke Pines, FL

Experience – 5 Years

Virtual Assistant Summary:

Seeking a virtual assistant position with an exciting and ambitious company. Highly self-motivated with a strong work ethic. Adept at coordinating schedules, organizing paperwork/presentations, and setting up various meetings and events. Resourceful and skilled at multitasking while paying strong attention to detail

Work Duties:

• Data entry, filing, and scanning documents.
• Creating billing statements.
• Responding to company emails and resolving issues.
• File and maintain records requirements and qualifications.
• Contacting and setting up drivers on schedules and assigning work.
• Accounting: prep invoices and weekly program pay for drivers.

Skills:

• Social Media Management.
• Calendar Management.
• Email Marketing.
• Customer Relationship Management.
• Project Management.
• Event Planning.

Virtual Assistant

Location – New York, NY

Experience – 7 Years

Virtual Assistant Work Experience:

• Followed up with potential leads through phone calls, emails, and text messages.
• Maintained CRM database up to date with current information.
• Added and edited listings through the WordPress website.
• Prepared weekly email blasts with listing information and weekly mail-out information.

Virtual Assistant

Location – California, CA

Experience – 4 Years

Work Experience:

• Assist with detailing all social and corporate events from 25 to 200 people.
• Provide fantastic customer service for clients to ensure 100% guest satisfaction.
• Confirm weekly appointments for the CEO and provide follow-up if needed.
• Create and maintain an excel spreadsheet for inventory.

Virtual Assistant

Location – Miami, FL

Experience – 2 Years

Work Experience:

• As an independent contractor, I have provided service for companies such as AAA, Time Magazine, Rogers (USA Phone Provider), ADT, Pizza Hut, and Interactions.
• I provide virtual assistance by answering and directing interactive virtual response calls to the correct queue.
• I also possess skills in data entry, quality assurance, handling escalated calls, utilizing Microsoft office and google applications, and working from different platforms and applications.
• Logo/Letterhead/Outdoor signage, Social Media images.

Virtual Assistant Skills:

• Ability to work both independently and within a team environment.
• Ability to prioritize and work under strict deadlines.
• Retail Management.

Virtual Assistant

Location – Reston, VA

Experience – 5 Years

Work Experience:

• Prepares customer spreadsheets and keeps online records.
• Manages a contact list and organizes managers’ calendars.
• Schedules meetings, book travel, and accommodations.
• Engaging with followers, scheduling posts, assisting with content, and utilizing threads to grow followers.
• Managing social media accounts for bloggers, authors, and store owners.

Virtual Assistant Skills:

• Customer service-oriented Multi-line phone proficiency.
• Flexible Critical thinker.
• Accurate and detailed Strong interpersonal skills.
• Performs market research and creates presentations as assigned.

Virtual Assistant

Location – California, CA

Experience – 6 Years

Work Duties:

• Various administrative projects are assisting organizations.
• Experience with various government organizations setting up accounts and paying taxes.
• Email management.
• Managing files in electronic forms.
• Multimedia document creation and editing.
• Communicate store needs with the owner regarding social media.

Virtual Assistant

Location – Chicago, IL

Experience – 4 Years

Work Duties:

• I work with clients in different states with their administrative tasks as needed.
• We are welcoming new clients to Barre studio.
• We are reviewing and interviewing potential employees for a fitness concierge company.
• I am keeping track of finances for a psychologist.
• Researching and planning events for a technology company.

Virtual Assistant

Location – Chesapeake, VA

Experience – 5 Years

Work Role:

• Communicates with General Contractor concerning upcoming projects that will require a building permit.
• Commutes to Virginia cities to deliver and process permit applications.
• Corresponds between the General Contractor and the permit offices to update and advise on the permit application process.
• Researched, wrote, and prepared for review by a legal advisor a new contract for construction on privately-owned and residential property.
• They designed and built a completely new website for the contractor, including branding and marketing materials to update and propel the Company forward into a refined and professional image.

Virtual Assistant

Location – New York, NY

Experience – 7 Years

Work Duties:

• Answer phone calls and chats to help resolve issues or provide information.
• Manage client’s or customer concerns.
• Handle client phone calls efficiently and professionally.
• Take orders and provide updates.
• Handle all clients that sign up for NIRE’s workshops from registration to post workshop emails.
• Assist the Executive Director in mailing out NIRE manuals to clients.

Virtual Assistant

Location – Keysville, VA

Experience – 4 Years

Job Responsibilities:

• Handle expense reports.
• Design and manage social media accounts.
• Work directly with clients to achieve their vision.
• We typically use Google suite, Dropbox, and Trello to stay in touch and organized.
• Managed several email accounts daily, ensuring excellent customer care for clients.
• Work independently, meeting quick turn-around times and deadlines.

Virtual Assistant

Location – Chesapeake, VA

Experience – 5 Years

Work Responsibilities:

• Evaluate and grade Master Level students’ assignments and papers.
• Prepare, rewrite and edit copy to improve readability, correcting spelling, punctuation, and syntax errors.
• Write, design, or edit web page content.
• Design, build, or maintain websites using WordPress, content creation tools, management tools, and digital media.
• Prepare or organize online storefront marketing material, including product descriptions or subject lines, optimizing content to search engine criteria.

Virtual Assistant

Location – Jacksonville, FL

Experience – 7 Years

Work Role:

• Work remotely, answering customer concerns and questions regarding products via email.
• Send mass mailers regarding returned checks, a notice of the change, and chargebacks.
• Address complaints and submit replacement orders, store credits, and refunds. Attend weekly conference calls reviewing metrics.
• Have an understanding of Microsoft Office & Google Drive Apps.
• Organized and maintained online company files, invoices, and other digital documentation.
• Have excellent organizational skills and communication Abilities.
• Have the ability to check email every day.

Virtual Assistant

Location – Jacksonville, FL

Experience – 5 Years

Work Experience:

• Address customer concerns and questions via email.
• Submit replacement orders, store credits, and refunds.
• Create mass mailers and keep all records up to date.
• Verify shipping transit dates and provide tracking info to
• the customer.
• Create new and innovative documents to assist the contractor with bids and estimates and keep track of house design/ paint color and locations.
• Assist the Company with bookkeeping and record keeping using Excel spreadsheets.
• Maintain a log of contractor jobs detailing the work, cost, and contact information of the homeowner.

Virtual Assistant

Location – New York, NY

Experience – 7 Years

Work Responsibilities:

• Provide freelance services in various capacities.
• Data entry services include contacts via email, phone, specified fields, etc., inventory, and paper-to-digital record consolidation.
• Office-related skills: faxing, copying, researching, phone answering/messaging services.
• Travel arrangement experience on a domestic and international level.