Bank Branch Manager Resume Samples for 2024

Riya Miller

Assistant Bank Manager

743 Xyz Abc Road.

Chicago, IL – xxxxx

Email: [email protected] | Home: xxx-xxx-xxxx | Mobile: xxx-xxx-xxxx

Professional Summary

Seeking full-time employment to build a long-term career in banking with opportunities for career growth.

Work Experience

1) Assistant Bank Manager

XYZ Company – Sanford, FL

October 2021 to Present

• Develop new clients for cash management, loans, and deposit accounts inside the branch market.
• Approve paid time off, make employee schedules, and ensure that staff hours and expenses adhere to agreed standards.
• Processing loan applications under law, policy, and protocol.
• Whenever the management requests them, produce accurate reports.
• Respond to questions and concerns from customers.
• Take part in neighborhood events and groups to maintain a powerful, noticeable, and pleasant presence in the neighborhood.
• Respect all laws, rules, and policies of the bank when performing your tasks and obligations.

Educational Qualification

Florida Institute of Technology

XYZ University – Warwick, RI

2018

Skills and Strengths

• Administration and Management.
• Complex Problem-Solving.
• Leadership and Motivator.
• Self-starter that can proactively manage projects and multiple priorities.

— References Available upon Request —

Bank Branch Manager

Location – New York, NY

Experience – 5 Years

Work Experience:

• Greet, assist, and solicit persons entering the office.
• Implement marketing strategies to increase clientele
• Prepare reports, type correspondence and transaction documents, and maintain files.
• Operate cash drawer, conduct bank deposits, and safeguard cash.
• Complete loan applications: receive, process, and book.
• Verify all necessary documentation is signed and completed by both parties to meet requirements.
• Instrumental in decreasing delinquency rate from 21% to 16%.
• Manages branch personnel, including training, mentoring and developing.

 Skills

• Customer client relations
• Recruitment & Retentions
• Personal Training & Development
• Sales Management
• Inventory Control/Shrinkage

Bank Branch Manager

Location – Los Angeles, CA

Experience – 2 Years

Responsibilities:

• Led the market in retail loan production and growth ($2.5mil in output and $1 mil in development).
• Organized monthly branch meetings with business partners & business clients, which allowed Bank at Work Blitz days to become more successful given having the right teams part of the transactions.
• Organized joint banker meetings for markets that provided best practices and success stories for bankers to utilize for resources.
• Managed the onboarding process for all new managers and bankers in the market. Maintain a clear understanding of branch financial trends and metrics.
• Held consistent weekly coaching with branch bankers on sales activities and service activities.
• Exceed sales metrics (sales revenue goals, DDA production (BAW), credit cards, loans & revenue).
• Led market to top producing Bank at Work results, with production weeks resulting in 100+ New DDA relationships within North Shore Market.
• Leveraged branch partnerships to move in revenue ranking within a peer group.

Bank Branch Manager

Location – Chicago, IL

Experience – 5 Years

Duties:

• Manage and oversee branch operations, sales, and customer experience.
• Train and develop new and existing team members.
• Balance all internal accounts and ensure all branch operations meet audit standards. Create daily planning, schedule, and host weekly and monthly meetings.
• Create employee schedules on a biweekly basis.
• Monitor and adjust employees’ time cards daily.
• Maintain employee files that consist of private documented one-on-ones, operational errors, attendance records, performance corrections, and performance appraisals. Completes data and prepares reports for internal departments.
• Answer incoming calls from internal departments as well as customers. Call new customers within 7-45 days to ensure their financial needs are met and they are happy with our service. Order supplies and schedule vendors to maintain machinery and software.
• Teach financial literacy to new and existing customers.

Bank Branch Manager

Location – Rockville, MD

Experience – 6 Years

Duties:

• Track record of consistently exceeding sales and service results.
• Branch Manager NIH Federal Credit Union (Rockville, MD) 2017-Current Effectively managing and coaching a high-performing sales branch with six employees.
• Provide excellent member service each month to ensure the branch and employees meet company standards.
• Improved employee retention through coaching and developing staff for company promotions. Promoted four employees over two years within the company.
• Create a solid sales and service culture, fostering an environment where all branch employees work together to consistently achieve and exceed all business goals each month and year.
• Support the credit union portfolio in growth in the branch by identifying cross-sell opportunities, deepening member relationships, and increasing client acquisition.
• Business development calls and outreach to find ways to create more ways to get new membership and loan growth for the credit union.
• Conducting annual reviews of employees, approving timesheets and time-off requests, and ordering branch supplies.

Bank Branch Manager

Location – Norwalk, CA

Experience – 4 Years

Bank Branch Manager Duties:

• Established production goals and business plans.
• Trained and supervised new hires.
• Oversee daily operations and address any staffing issues.
• Approved loan applications and financing requests.
• Ensured confidentiality with all banking transactions.
• Ability to influence and collaborate to expand revenue and exceed sales goals.

Bank Branch Manager

Location – Virginia

Experience – 5 Years

Bank Branch Manager Responsibilities:

• Conducted sales efforts, as required, to bring in new relationships while also maintaining and expanding existing personal and business banking relationships. Successfully executed the Performance Leadership Model routines, coaching teammates and utilizing branch performance metrics to manage and measure branch success.
• Performed performance reviews and coaching, including making and recommending disciplinary action decisions.
• Responsible for recruiting, interviewing, and selecting candidates to fill branch positions.
• Educated teammates on new products and assisted with specialized business campaign initiatives.

Bank Branch Manager

Location – West Caldwell, NJ

Experience – 4 Years

Duties:

• Develop leads and convert them into sales opportunities.
• Cold calling and prospecting are routinely utilized by visiting local businesses.
• Generate new business accounts, lines of credit, and merchant services.
• Expertise in account management, financial management, forecasting future risks, and establishing analysis strategies. Responsible and accountable for the success of daily branch operations and exceptional customer service.
• Responsible for a deposit base of 143 million dollars.
• Valued communicator with innovative ideas and strategies, dedicated to meeting corporate goals and exceeding customer expectations.
• Responsible for planning and completing all reports, and staff reviews, including recognition awards and the development of motivation and coaching techniques to reach optimum employee performance.
• Routinely examine customer questions, concerns, and challenges to provide them with essential guidance and direction for a successful resolution.
• Review new customer accounts as necessary to assure completeness and compliance.
• Advise new and existing customers on various M & T products and services.
• Work collaboratively with all business partners within the branch. Specifically, the Business Banker, Investment Banker, and Loan Officer to improve branch productivity and recommend methods for improvement within the department.

Bank Branch Manager

Location – Pearland, TX

Experience – 3 Years

Responsibilities:

• Providing banking services for high school students such as loans, withdrawals, deposits, and notarization of documents.
• Managing a team of employees at the branch, including training, the delegation of tasks, and conflict resolution. Auditing vault, ATM, and teller drawers.
• Performed regular teller duties in the main branch when school was not in session, including money management and customer services.

Bank Branch Manager

Location – Piscataway, NJ

Experience – 5 Years

Duties:

• Exceeded assigned production goals for the fiscal year 2014 and above target for 2015 set goals.
• Achieved satisfactory audit ratings, overseeing the branch’s daily operations, and ensuring that the office remained in compliance at all times by strictly adhering to internal policy and procedure and Federal and State guidelines.
• Implemented constructive coaching methods, improving the overall morale of team members and creating a motivated and engaged team.
• Developed new consumer and business client relationships while expanding and retaining existing client portfolios, routinely working with high-profile accounts.
• Delivered business plan growth; Managed, coached and supported all branch employees on ethical cross-selling strategies and sales aiding.

Skills:

• Retail Banking.
• Consumer Lending.
• Strategic Planning.
• Critical Thinking.

Bank Branch Manager

Location – Reston, VA

Experience – 3 Years

Work Duties:

• Established production goals and business plans.
• Trained and supervised new hires.
• Oversee daily operations and address any staffing issues.
• Approved loan applications and financing requests.
• Ensured confidentiality with all banking transactions.
• Ability to influence and collaborate to expand revenue and exceed sales goals.

Bank Branch Manager

Location – Byesville, OH

Experience – 6 Years

Responsibilities:

• Delivered Superior Customer Service while Conducting Efficient Transactions on a Teller Drawer.
• Referred Customers to Platform Associates within the Branch, Consistently Met and Exceeding Sales Goals, and Often Led All Company Bank Tellers in Sales Referrals.
• Maintained a Well-developed Working Knowledge of the Complete Line of Products and Services Offered by the Bank and its Partners, including Investments and Insurance.
• Maintained Vault and ATM Controls.

Bank Branch Manager

Location – Rockville, MD

Experience – 2 Years

Duties:

• Assist with leading the team in selling/cross-selling bank products and services to meet/exceed branch goals.
• Business development calls or outreach to local businesses to generate new business for the Bank.
• Perform various functions, including ordering supplies, managing income and expenses, security awareness, fraud prevention, audits, staffing schedules, cash levels, and approving customer transactions.
• Providing leadership, motivation, coaching, and rewards continuously increases the teams’ service quality performance behaviors.
• Assist with training team members in skills required to meet and exceed superior performance.
• Conducting annual reviews of all employees’ annual performance.
• Other duties as assigned or needed.